Testimonial 8


Noble Refrigeration replaced an air conditioner unit that had been damaged by hail. This involved finding a replacement (the original condenser coil was no longer manufactured), removing the old unit and installing the new unit, on the ground, not the roof. Though we had a few problems initially with phone numbers and prompt cost estimates, that was taken care of. Part of that problem was difficulty with suppliers returning calls requesting availability of the condenser coil. This is a family business, and everyone I dealt with was polite and attentive to the issues involved with the a/c, including invoicing and requirements of the insurance company. Richard, who handled the replacement of my unit with a new dry-charge unit, was very knowledgeable and patient in explaining every aspect of different kinds of a/c units and their problems or advantages. He was also experienced in dealing with insurance claims, and completely honest in the way he does business, which says a lot for their family’s integrity. The installation was accomplished early in the morning so we weren’t without a/c during the hottest part of the day; everything was done quickly and competently. The unit has operated perfectly, and is backed with the company’s two-year warranty. I was very impressed by how smoothly this replacement was done, without my family suffering from the heat and with very little fuss. – Ruth Yip